Privacy Policy — 8fafafa
8fafafa is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains what information we collect, why we collect it, how it is processed and stored, who it may be shared with, and what rights you hold as a data subject. Please read this document carefully before registering an account or using any service on the 8fafafa Platform.
1Introduction
8fafafa (hereinafter referred to as "8fafafa", "the Platform", "we", "us", or "our") operates the online gaming and sports betting platform accessible at https://8fafafa.cam. We are committed to handling all personal data in a responsible, transparent, and lawful manner. This Privacy Policy (the "Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
This Policy applies to all users of the 8fafafa Platform, including registered Members, visitors, and any individual whose personal data is processed in connection with use of our services. It covers data collected via the Platform website, mobile interface, live chat, email correspondence, and any other channel through which you interact with 8fafafa.
By accessing the 8fafafa Platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must cease using the Platform immediately.
2Definitions
In this Privacy Policy, the following terms shall carry the meanings set out below:
3Data We Collect
8fafafa collects personal data through multiple channels during your interaction with the Platform. The categories of data collected are set out in the table below:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, MyKad / passport number | Registration form, KYC submission |
| Contact Data | Email address, mobile number, residential address (including Malaysian city and postcode) | Registration form, support correspondence |
| Financial Data | Payment method details (e.g., Touch 'n Go eWallet account reference, Maybank / CIMB / Public Bank account details for FPX / DuitNow), deposit and withdrawal transaction history | Payment processing, transaction records |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation (country/region level) | Automatic collection via Platform access |
| Usage Data | Games played, bets placed, wager amounts, session duration, feature usage, promotional participation | Platform activity logging |
| Communications Data | Live chat transcripts, email correspondence content, support ticket records | Customer support interactions |
| KYC Documents | Copies of government-issued ID, proof of address documents, payment method verification screenshots | KYC verification process |
| Preference Data | Communication preferences, marketing opt-in / opt-out status, language and display settings | Account settings, consent records |
4Legal Basis for Processing
8fafafa processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing activity:
- ◆ Contractual Necessity: Processing required to perform the contract we have with you as a registered Member, including account management, processing deposits and withdrawals through verified Malaysian payment channels (Maybank, CIMB, Touch 'n Go eWallet, DuitNow, FPX, etc.), and providing access to games and services.
- ◆ Legal Obligation: Processing required to comply with applicable legal requirements, including anti-money laundering obligations, identity verification, fraud prevention, responsible gambling compliance, and regulatory reporting.
- ◆ Legitimate Interests: Processing conducted for the legitimate business interests of 8fafafa, including platform security monitoring, fraud detection, improving user experience, and internal analytics — provided such interests are not overridden by your fundamental rights and freedoms.
- ◆ Consent: Where you have provided explicit, informed consent for specific processing activities — such as receiving marketing communications or non-essential cookies. You may withdraw such consent at any time without affecting the lawfulness of processing prior to withdrawal.
5How We Use Your Data
8fafafa uses the personal data collected from you for the following purposes:
- ◆Creating, maintaining, and administering your registered 8fafafa account
- ◆Processing deposits and withdrawals via your nominated Malaysian payment method
- ◆Verifying your identity and age (21+) through the KYC process
- ◆Communicating account-related notifications including transaction confirmations and security alerts
- ◆Detecting, investigating, and preventing fraud, money laundering, and other financial crimes
- ◆Complying with anti-money laundering (AML) and Know Your Customer (KYC) regulatory obligations
- ◆Enforcing our Terms & Conditions, including investigating suspected breaches
- ◆Responding to requests from law enforcement or competent regulatory authorities where legally required
- ◆Monitoring player activity for indicators of problem gambling behaviour in accordance with our responsible gambling commitments
- ◆Administering self-exclusion requests, deposit limits, and other responsible gambling tools selected by Members
- ◆Preventing access to the Platform by excluded or suspended Members
- ◆Analysing aggregated, anonymised usage patterns to improve Platform features, game selection, and user experience
- ◆Conducting internal performance monitoring and quality assurance of customer support interactions
- ◆Troubleshooting technical issues and optimising Platform performance for Malaysian mobile and desktop users
Where you have explicitly consented to receive marketing communications, 8fafafa may contact you by email regarding promotions, bonuses, new game releases, and other platform updates. You may withdraw your marketing consent at any time by updating your account notification preferences. Withdrawal of marketing consent does not affect operational and transactional communications which are sent on the basis of contractual necessity.
6Data Sharing & Disclosure
8fafafa does not sell your personal data. We may share your data with carefully selected third parties in the following circumstances:
- ◆ Payment Service Providers: We share transaction data with verified Malaysian payment processing partners — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow network participants, FPX-connected banks (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank), and other licensed payment service providers — to process deposits and withdrawals. These providers act as Data Processors under contractual obligations consistent with this Policy.
- ◆ Identity Verification Providers: KYC Data may be shared with licensed identity verification service providers engaged to validate government-issued identification documents and perform anti-fraud screening.
- ◆ Game & Technology Suppliers: Usage Data related to game sessions may be processed by our game software suppliers and platform technology providers for the purpose of game operation, result validation, and RNG certification. All such suppliers operate under data processing agreements with 8fafafa.
- ◆ Regulatory & Law Enforcement Authorities: We may disclose personal data to competent regulatory bodies, law enforcement agencies, courts, or other government authorities where required or permitted by applicable law, including in response to legally valid requests or as required for AML reporting.
- ◆ Professional Advisers: We may share limited personal data with our legal, accounting, or compliance advisers on a strictly need-to-know basis for the purpose of obtaining professional advice.
- ◆ Business Transfers: In the event of a merger, acquisition, or sale of assets involving 8fafafa, personal data held by the Platform may be transferred to the successor entity, subject to equivalent data protection obligations being maintained.
7Cookies & Tracking Technologies
The 8fafafa Platform uses cookies and similar tracking technologies to ensure proper Platform functionality, enhance your user experience, and support our security and analytics operations. Cookies are small text files placed on your device when you access the Platform.
- ◆Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your login session, processing transactions, and enforcing security controls. These cookies cannot be disabled without impairing your ability to use the Platform.
- ◆Performance & Analytics Cookies: Used to collect anonymised data about how users interact with the Platform — including pages visited, session duration, and navigation paths — to help us improve Platform performance and user experience.
- ◆Functionality Cookies: Used to remember your preferences such as language settings, notification preferences, and display configurations to provide a more personalised experience across sessions.
- ◆Security Cookies: Used to detect and prevent fraudulent login attempts, bot activity, and account takeover attempts by analysing device and session behaviour patterns.
You may configure your browser settings to refuse or delete cookies at any time. Please note that disabling strictly necessary cookies will impair the functionality of the 8fafafa Platform and may prevent you from accessing certain features or completing transactions. For instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
8Data Retention
8fafafa retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following retention principles apply:
- ◆Active Account Data: Retained for the duration of your active membership plus a post-closure period as required for legal, compliance, and dispute resolution purposes.
- ◆Financial Transaction Records: Retained for a minimum of seven (7) years from the date of the transaction in accordance with standard financial recordkeeping and AML compliance requirements.
- ◆KYC Documentation: Retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later.
- ◆Customer Support Records: Live chat and email correspondence records retained for a period of three (3) years from the date of the interaction.
- ◆Technical & Log Data: Server and access log data retained for up to twelve (12) months for security and fraud investigation purposes.
- ◆Self-Exclusion Records: Retained indefinitely to prevent re-registration by self-excluded individuals and to honour ongoing self-exclusion arrangements.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
9Data Security
8fafafa implements a multi-layered security framework to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include, but are not limited to:
- ◆256-bit Transport Layer Security (TLS) encryption for all data transmitted between your device and the 8fafafa Platform
- ◆Encryption at rest for sensitive stored data including KYC documents and financial records
- ◆Role-based access controls restricting access to personal data to authorised personnel on a strict need-to-know basis
- ◆Multi-factor authentication for internal system access by 8fafafa personnel
- ◆Continuous monitoring of Platform infrastructure for intrusion attempts, anomalous access patterns, and security incidents
- ◆Regular security assessments and vulnerability testing of Platform systems
- ◆Contractual data security obligations imposed on all third-party Data Processors engaged by 8fafafa
10Your Data Rights
As a Data Subject, you have the following rights with respect to the personal data that 8fafafa holds about you. To exercise any of these rights, please contact us using the details in Section 14 of this Policy.
Requests to exercise your data rights should be directed to our support team at the contact details set out in Section 14. We will respond to verified requests within thirty (30) days. We may require proof of identity before processing a rights request.
11Minors & Age Restriction
The 8fafafa Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect or process personal data from individuals under the age of 21. During the registration process, we require all users to confirm their date of birth, and we conduct age verification as part of our KYC process.
If 8fafafa becomes aware that personal data has been collected from an individual under the age of 21 — whether through registration, KYC review, or any other means — we will promptly suspend the associated account, delete or anonymise all personal data collected in connection with that account, and void any transactions made through it.
12Third-Party Links
The 8fafafa Platform does not contain links to third-party websites. However, certain payment processing flows may redirect you to the secure interfaces of your nominated payment provider — such as Maybank2u, CIMB Clicks, Touch 'n Go eWallet, or your chosen FPX / DuitNow banking portal — to authenticate your transaction. These external payment environments are operated by independent entities and are governed by their own privacy policies.
8fafafa has no control over and assumes no responsibility for the content, privacy practices, or data handling of any third-party payment portal or service. We recommend reviewing the privacy policy of any payment provider before completing a transaction through their interface.
13Changes to This Privacy Policy
8fafafa reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, operational procedures, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered Members via email notification or a prominent notice on the Platform, with a minimum of seven (7) days' advance notice before the effective date of the change.
We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this page indicates when the most recent changes were made. Your continued use of the 8fafafa Platform following the effective date of any amendment constitutes your acceptance of the updated Policy. The current version of this Privacy Policy is always available at https://8fafafa.cam/privacy-policy.
14Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 8fafafa, please contact us through the following channels. All email addresses below are provided as plain text references — please compose your own message to these addresses:
Privacy at a Glance
How 8fafafa Protects Your Data
Six practical commitments that define how we handle your personal information on the 8fafafa Platform.
Questions About Your Privacy?
If you have questions about how 8fafafa handles your data, or if you would like to exercise any of your data rights, our support team is available 24/7. You can also review our full Terms & Conditions for related platform policies.
For players aged 21 and above only. Play responsibly. 8fafafa promotes responsible gambling.